Brexit Import Duty (Not applicable for Northern Ireland)

Due to Brexit, for orders from Wales, Scotland & England (not Northern Ireland) customers will be liable to pay Import Duty Fee. It will be collected when the order will be delivered to the customer by the courier company (DPD)

Shipping Charges by DPD: €7

All shipments under 135 pounds will be charged by the UK government 20% VAT + £5 administration charges (DPD)

All shipments over 135 pounds will be charged by the UK government 20% VAT + Duty ( 6% masks and 12% for clothing) + £5 administration charges (DPD)

For DPD, customers will be contacted by the courier company  via an email or SMS or by phone call with a secure payment link to pay the additional Import Duty Fee.

Import Duty Fees is collected by British Government as a 'tax'. 





Returns from the Great Britain 

For online orders from Wales, Scotland & England (not Northern Ireland). We will continue to accept eligible returns. If the reason for return is the result of an error (e.g. if the item is defective/damaged/incorrect), any costs incurred for the return will be paid by JESSICA GRAAF. Otherwise, any costs incurred for the return (including transport costs, as well as any associated import duty fees or customs where applicable) will be payable by the person returning the goods. The import duty fees will be deducted from the refund amount.

In case you've to exchange the item, in that case customer needs to pay Import Duty Fees as well.